Our Foundation

Our Foundation

Mission

Serente Spa is committed to enhancing our client’s health and wellness by employing high performance products, unique treatments and specialized programs — all delivered by a caring, highly trained staff of spa professionals. This is much more than the typical spa experience. Our staff takes a holistic approach to wellness, ensuring that body, mind and spirit are each carefully nourished.

Vision

The Serente’s Spa vision focuses on caring for our guests with a custom tailored menu of treatments, therapies and massages. Our certified spa therapists, coordinators and owner Linda Cuffari are available to design a customized spa plan catering to your individual needs.

Purpose

Serente's Spa in Tanglewood Houston, TX. Invites you to a day of self discovery and wellness. From treatment pampering that will leave you sparkling for the big event to romantic couples’ escapes, vacation indulgences and girlfriends’ getaways, Serente's Spa packages are the ultimate treat.

Take advantage of our thoughtfully designed spa packages and revitalize, re-energize, cleanse, purify and relax at the hands of our caring spa professionals.

Objectives

Our commitment at Serente Spa is to provide each guest with an extraordinary experience each and every time they visit us. We provide a calm, serene and welcoming environment where our guests can getaway from the outside world and truly "relax, unwind and escape". We as a team are able to provide an extraordinary environment, experience and high level of service by upholding the values of world-class customer service, professionalism, education, sanitation, consistency and overall excellence. We are focused on building a retreat for our guests while working with the community to bring wellness awareness to others in order to enhance their everyday life and overall well being.

Core Values

Serenet Spa always strives to provide all clients with the best service for any beauty therapy, skin care treatment and massage therapy. As a client of Serente Spa we want you to know that you have the right to expect the following standards from us.

  • You will receive professional, yet friendly, courteous and totally awesome service.
  • You will be respected as a person and never taken for granted.
  • You'll find us honest, truthful and "up-front" with you at all times.
  • You'll rarely find our services and products to be the cheapest on the market. You will however always get the best quality and value to give you real benefits.
  • We will communicate with you frequently as we build a win-win and long term partnership to help you achieve optimum skin and health care.
  • Every Team Member at Serente Spa is trained to advise you on all your skin care concerns, and the ability to consult with an aesthetician on the spot.
  • As you refer your family & Friends to Serente Spa, you're assured they will also receive Our Commitment, so you can feel good about referring.
  • Your feedback is critical to our continual ongoing improvement. If we make a mistake please tell us (but, please give us praise when we do well). Your ideas, comments and suggestions are always wanted by our team. We want to set the standard, but if we do make a mistake you can be assured we'll learn from it and correct it quickly.
  • By no means are these the only standards you are entitled to measure us by in fact, as we push the leading edge of skin care therapy you'll find we'll add more standards to give you the best service and best advice possible.