Spa Coordinator

Spa Coordinator/ Concierge

The Spa Front Desk Coordinator, under the direction of the Spa Director, will be responsible for assisting in the following daily operations:

Responsibilities:

  • Oversee all activities in the spa and supervise associates in an organized, effective manner that promotes the business successfully.
  • Drive spa sales for both product and services.
  • Ability to manage multiple projects with high level of organizational skill and efficiency.
  • Anticipate, identify and ensure customer needs are being met in the best possible way.
  • Assist Spa Director with supervising and coordinating daily operations in all Spa areas.
  • Exceptional customer service skills.
  • Attend meetings and participate in Manager duty rotation as needed.
  • Manage inventory effectively.
  • Other duties as assigned.
  • Assist clients and guests with booking service appointments over the phone and in person.
  • Commission Opportunity with spa sales.

 

Additional Responsibilities:

  • Maintain Spa's appointment schedule.
  • Assist Management with coordinating and working special events.
  • Order supplies/inventory/replenishing inventory/inventory control on products and supplies.
  • Assist Spa Director with daily needs.
  • Responsible for communicating all matters to the Spa Director.
  • Run local/distance errands as necessary.
  • Promote the spa with local business and attend local events.